A: If your standing desk is not functioning properly, please follow the steps below:

1. Check the power supply.
   Make sure the control box is receiving power.

2. Reconnect all cables.
   Unplug and reconnect all cables and connectors. Ensure that every cable is securely connected.

3. Verify the power outlet.
   Plug the power cord into a verified working electrical outlet.

4. Reset the desk.
   Perform a system reset by following the reset instructions provided above.

5. Inspect for damage.
   Check the cables, connectors, and control box for any signs of damage. If any components are damaged, please contact AOKE Customer Support.

If the issue persists after completing the steps above, please contact AOKE Customer Support for further assistance.

Like most electronic devices, your standing desk may occasionally require a reset, especially after being moved or left unused for an extended period. In such cases, simply follow the reset procedure above to restore normal operation.